International Orders:We do offer international shipping. Customer will be responsible for all International Shipping Charges, Taxes, Brokerage Fees, & Duties that may be charged to get you your product. You can place your order through our website to get an estimate of approximate shipping charges. Any additional shipping charges that are charged by shipping company to ship you products will be billed to your card. All other fees will be collected once the product is landed in your country through your customs department. Our primary means of shipment for International Orders is FedEx. We do not ship international orders via the US Postal Service. We will select the carrier for all orders. International customers cannot request carrier. International orders will not be SHIPPED AHEAD.Because of increased internet fraud, we are requiring proof of card ownership for ALL NEW International orders. Before we process any NEW INTERNATIONAL ORDERS we must have a copy of the credit card statement with the name and address of the customer the order is being billed to on file. In addition to this we will need a LEGIBLE copy of the Front and Back of your credit card as well as copy of the front of a official Photo Identification. (i.e. Drivers License, Military ID or Passport) Orders will only be shipped to address listed on the credit card statement. The copies must be e-mailed to us at INTLORDERS@sporttouringcycle.com Please contact customer service with any questions by e-mail at INTLORDERS@sporttouringcycle.com.
Security of your on-line transaction is paramount at SportTouringcycle.com. All transactions are taken over a secure server connection by Paypal. For the final checkout you will taken to a secure Paypal payment submission page (please note the https: address which indicates that your transaction is being conducted by a secure server) This means that your information is not accessible to everyone else. All transactions are fully encrypted. Encryption is a process of "scrambling" a message into meaningless characters and numbers, and decrypting is the process of "unscrambling" these messages. Only people with the "Key" to the encryption are allowed to decrypt the information. Only Paypal has this key. Customers on a global scale can shop privately, confidently and securely.
Customers may cancel an order at any time prior to the order being processed for shipping. To cancel an order a customer must call our office to do so. Orders cannot be canceled via e-mail or fax. Once the item has been processed for shipping, customers must follow returns procedures listed below. We strive to have the most accurate photos available of each product, but sometimes due to limited picture availability we use generic photos to represent the product. Differences will be minor from photo to actual product.Pricing and availability are subject to change up to time of shipment. In the case of a price change Stmotorcycle.com will contact the customer to inform them of any changes. We reserve the right to cancel any order before it is shipped. All prices and policies are subject to change.
Sporttouringcycle.com accepts Visa, MasterCard, Discover, American Express, Paypal or Sporttouringcycle.com Gift Certificate. No Purchase Orders or C.O.D. orders will be accepted. All credit cards are processed through Paypal under our parent company's account. All of your financial information is securely handled by Paypal. Our parent company is Blackrock Outfitters, Inc.
